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Wayne Ortman | Doc Optical, Regina, SK
Being a new VisionPro client, we are very happy with the software including the installation and support from them. The transition to a new program is always challenging and the dedicated support group has made our experience painless! I highly recommend VisionPro to all opticians who require a user friendly program with the ultimate in technical support!!
Laura Draycott | Wink-i-Wear, Kelowna, BC
As a start-up optical dispensary, I was searching for a complete system to manage inventory and the daily routine. After sampling half a dozen programs that gave me the overwhelming feeling of having to learn a foreign language, my final choice was Vision Pro. The choice was simple on many levels. ease of use, clean professional look, fair price, and the program easily took care of applicable Canadian provincial and federal taxes. Vision Pro POS was uncomplicated to navigate, with intuitive drop down menus. As with any new program, there was a learning curve, and Harry was always available to take my calls and coach me through. His kind, pleasant manner and professionalism is to be commended. The team at Vision Pro is always receptive to suggestions for improvements and I am very impressed with the amount of time and effort put into this program. Laura Draycott Wink-i-Wear Kelowna, BC
Dr. Lucy Cederholm | Macys Vision Express, Brooklyn, NY
I use Vision Pro system for my optical store and it is very easy to use. My staff really likes the program and the customer service is great.
Gisele Klien | Impressive Eyewear, Surrey, BC
When I first opened my business three years ago, the number one priority was to get a POS software program set up and ready to go. Unfortunately I chose a software that was way too complicated and hard to use. I searched the web and found Visionpro POS and downloaded a free trial. I phoned the company to ask about how I can go about transferring my data from the exciting software to Visionpro. The response I got was of pure confidence that they can do the job and do it well and I felt so welcomed on board. That was two years ago and I have never looked back. I really love using this software. It's easy to use. And I must say dealing the the Visionpro team is a pleasure. Thank you Visionpro. Especially to Harry who helps me tremendously.
Janice Mallette | Eye Style Optical, Val Caron, ON
The staff are very personal and helpful they listen and make changes quickly to problems and glitches. Hari is awesome!!! 2 years
Patrice Johnson | Macys Vision Express, Brooklyn, NY
The best customer service and the best representatives I have ever spoken to in my life hands down!!!!!! Harry was very patient with us. He taught our entire staff how to efficiently use Vision Pro. We are very pleased with the system and confident that if we have any problems that we could call Harry and the problem would be solved immediately. Thanks for your patience and knowledge in assisting our staff.
Gisele Klien | Impressive Eyewear, Surrey, BC
I have been using VisionPro for about 1 1/2 years now, and I love it. So simple to use. Easy to follow. What really impresses me is the customer service. Any time I have had a query, or I made an entry that was incorrect, Harry is right on top of it to sort it out. I highly recommend VisionPro ...
Nadir Tari | Choice Optical Ltd., Calgary, AB
VisionPro Optical software is the one of the best software package I have ever seen and experienced. They delivers what it promises. The software is very well designed, completely functional and customizable that suites your practive. But the most impressive aspect of the software is the support. Not only can you instantly get questions answered, but suggested improvements can often be incorporated in subsequent updates to the program. The software is updated several times each year and these updates are included in the support agreement. The most easy things is that the software updates itself automatically be a single click of a buttom. Even the clients are prompted to update when the server is updates. Support for the first year is included with the price and yearly support, like the program itself, is well worth and very resonable. I have never had software that was this easy to use and so people friendly, there are no complications what so ever. The support that I get from VisionPro is probably the best and the technicians will go above and beyond to find a solution to my problems. I wouldn't have asked for a better software!
Bal Misha | Elkor Eyewear Outlet, Burnaby, BC
Great service and no hiccups in usage, We have used a lot of software providers and these guys are world class and very good. You don't get a machine, you get real people who understand the software.
Janice Mallette | Eye Style Optical, Val Caron, ON
Great improvements are done all the time and the staff is very helpful!
Crystal Fields | Professional Opticians, Fayetteville, NC
I am an independent optical store with one location. I was looking for a program with simplicity. This system is great for my office, I didn''t need anything with EHR like a doctors office,just the optical/frame and lenses software. I have been very pleased, Victor and Harry are wonderful. They respond promptly and really know their program, and will fix any problem you face. I''m very glad I found this company! Thanks
Ali Rahimi | Molana Optical Inc., Woodbridge, ON
Wish I had joined years earlier. I love the system and I love the support team.
Andrew McCarron | West Coast Optical, Surrey, BC
The software is easy to use and within the month of downloading the trial version, we ordered the full program. It did take some time to input the frame, lens, and contact lens inventory, but once the inventory was entered, we started using the program. It did not take long to master all aspects of the software. We find it saves time for accounting and even processing a job is faster. If we have any questions, we call Vision pro and the staff assist immediately. I would highly recommend using Vision Pro.
Sukh Garcha | Hi Point Optical, Mississauga, ON
Great program. Love it.
Lorena Ayala | Solano Optical, New York, NY
Great Product, Easy to use, Friendly , Professional Customer Services.
Evelyn Concha | Hirshfield Eye Associates, New York, NY
The system is amazing also the service is awesome.